Business Development Representative

**Business Development Representative – Software Sales** **Location:** Westlake, TX (hybrid schedule) or Remote, USA for the right candidate ECI Software Solutions is seeking a motivated, organized, and customer\-focused Business Development Representative (BDR) to join our Inside Sales team. This is a hybrid role, combining inbound lead follow\-up with outbound prospecting to drive pipeline growth. In this role, you will engage with both warm and cold prospects, qualify opportunities, and partner closely with Sales Executives to build a strong, consistent pipeline. Success in this position requires strong communication skills, the ability to prioritize effectively, and a disciplined approach to managing multiple leads and activities. **What You’ll Do** * Respond to and qualify inbound leads in a timely and professional manner * Proactively prospect and generate new opportunities through outbound calling, email, and LinkedIn outreach * Conduct discovery conversations to understand prospect needs, challenges, and fit * Deliver clear and compelling messaging that communicates value early in the conversation * Handle objections confidently and guide prospects toward next steps * Prioritize and manage a high volume of inbound and outbound activities effectively * Research target accounts and identify key decision\-makers * Schedule qualified meetings for Account Executives and ensure smooth handoff * Maintain accurate and up\-to\-date activity tracking in Salesforce (CRM) * Meet or exceed targets for response time, meetings set, and pipeline generated **What You Bring** * Experience or strong interest in cold calling and outbound prospecting * Ability to balance inbound responsiveness with outbound pipeline generation * Strong discovery and qualification skills * Excellent communication skills—both verbal and written * Effective time management and prioritization in a fast\-paced environment * Confidence in handling objections and navigating conversations * Coachability and a willingness to learn and improve * Results\-driven mindset with a focus on achieving targets **Qualifications** * 2\+ years of experience in sales, business development, or a customer\-facing role * Experience in a quota\-carrying or metrics\-driven environment is a plus * Familiarity with CRM systems (e.g., Salesforce) preferred * Experience with sales engagement tools (e.g., Outreach, Salesloft) is a plus * Bachelor’s degree preferred but not required **What Success Looks Like** * Quickly engages and qualifies inbound leads * Consistently generates pipeline through outbound efforts * Effectively converts conversations into qualified meetings * Maintains strong organization and follow\-up discipline * Meets or exceeds activity and pipeline generation goals **Why Join ECI?** * Clear path for career growth into Account Manager, Sales Executive or other sales roles * Comprehensive onboarding and ongoing training * Competitive compensation: base salary \+ performance incentives \+ bonuses * Collaborative, supportive team environment * Strong benefits package and long\-term growth opportunities