Business Systems Consultant Lead

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. As a **lead business systems consultant,** you'll join the team behind Home Quote Explorer (HQX), the system customers and agents use to quote and purchase property products. In this role, you'll develop functional and non\-functional requirements for projects aimed at improving quoting experience and expanding product offerings across both online and voice channels. You'll collaborate with cross\-functional teams to deliver new products, enhanced experiences, and innovative capabilities for property quoting. You'll also support quoting applications the internal multi\-product agents in the Progressive (PGR) Advantage Agency (PAA) use to sell policies by phone. **This is a remote position with occasional travel to Cleveland for meetings and/or training.** **Must\-have qualifications*** A minimum of ten years experience in business systems (e.g., systems integration, implementing technology solutions, project management, process design and optimization, testing and troubleshooting systems, training and supporting users, ensuring compliance and security, gathering and documenting requirements). * {OR} Bachelor's degree or higher and a minimum of seven years experience in business systems (e.g., systems integration, implementing technology solutions, project management, process design and optimization, testing and troubleshooting systems, training and supporting users, ensuring compliance and security, gathering and documenting requirements). **Preferred skills*** Experience leading and managing large complex projects and driving them forward by influencing sponsors and collaborators. * Ability to create and support business system requirements, including user stories and acceptance criteria. * Demonstrable experience in analyzing systems and processes for simplification and optimization opportunities. * Exceptional prioritization and time\-management abilities, with familiarity in property products and systems. * Product owner/SCRUM training or certification, with prior experience as a business systems consultant, business systems analyst, or quality analyst. **Compensation*** $98,400 \- $131,200/year * Gainshare annual cash incentive payment up to 30% of your eligible earnings based on company performance **Benefits*** 401(k) with dollar\-for\-dollar company match up to 6% * Medical, dental \& vision, including free preventative care * Wellness \& mental health programs * Health care flexible spending accounts, health savings accounts, \& life insurance * Paid time off, including volunteer time off * Paid \& unpaid sick leave where applicable, as well as short \& long\-term disability * Parental \& family leave; military leave \& pay * Diverse, inclusive \& welcoming culture with Employee Resource Groups * Career development \& tuition assistance * Onsite gym \& healthcare at large locations Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes \& Values, Work\-Life Flexibility, Compensation \& Benefits, and Leadership. Equal Opportunity Employer *For ideas about how you might be able to protect yourself from job scams, visit our scam\-awareness page at* *https://www.progressive.com/careers/how\-we\-hire/faq/job\-scams/* **Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F\-1 CPT, OPT, or STEM OPT, H\-1B, O\-1, E\-3, TN) statuses for this role.**