Customer Engagement Executive (BPO) - Remote Job

### **Job Information** Industry Education Date Opened 04/06/2026 Job Type Full time Work Experience 2\+ Years Remote Job ### **About Us** \Our mission is to bring people together and connect them into a community to nurture each other. We aim to share a conducive environment, a joyous space to grow and excel; a world brimming with selfless love and enough kindness. We strive to enrich each of our lives with kaleidoscopic memories we make here \- vibrant, lively, of all hues and colors.\
\ ### **About Us** Visit https://enthu.com/about/ ### **Job Description** This is a remote position. At **Enthuziastic**, we create impactful learning experiences that empower children and engage families across diverse backgrounds. We are looking for dedicated and customer\-focused individuals to join our team as **Customer Engagement Executives** for our voice process. ### **Role Overview:** In this role, you will be responsible for interacting with parents, sharing relevant information about our programs, and ensuring a smooth and positive communication experience. You will play a key role in engaging families and supporting their journey with Enthuziastic. ### **Key Responsibilities:** * Connect with parents via calls and engage them in meaningful conversations * Provide clear and accurate information about Enthuziastic’s programs and offerings * Understand parent requirements and respond appropriately * Maintain a professional and empathetic approach during all interactions * Ensure timely follow\-ups and consistent communication * Maintain accurate records of calls and interactions in internal systems * Coordinate with internal teams for seamless communication and support ### **Requirements** * Strong verbal communication skills * Good listening and interpersonal abilities * Ability to handle conversations confidently and professionally * Basic computer knowledge (Zoho Tools, CRM tools) * Prior experience in BPO / calling / customer support roles preferred * Comfortable working in a structured calling environment ### **Preferred Skills:** * Experience in voice process (inbound/outbound) * Background in customer engagement or support roles * Multilingual communication skills (added advantage) ### **What We Offer:** * Stable and structured work environment * Training and onboarding support * Performance\-based incentives * Growth opportunities within Enthuziastic * Supportive and collaborative team culture ### **Work Details:** * **Job Type:** Full\-time * **Mode:** Work from Home * **Shift:** Preferable Night Shift ### **Benefits** * Opportunity to be a part of a dynamic growth focused tech startup. * Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes * Access to a wide learner base across countries and age groups. * Continuous support and development opportunities for instructors. * Competitive compensation based on experience and performance.