Customer Support
Enterprise Sr. Account Manager - Insurance Solutions
OEConnection
Full-Time
Senior
Remote
Posted 2w ago
Tech Stack
GoRustAWS
Job Description
OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research \& planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow.
Job Summary
Supports current large insurance and other related clients to continued levels of success with OEC’s insurance ecosystem solutions. Uncovers areas to expand solutions and revenue with existing clients as well as net new logos.
Key Responsibilities
1\. Collaborates with Vice President to identify, qualify and pursue revenue opportunities within existing and new accounts.
2\. Collaborates with the Insurance Solutions management team to ensure OEC is meeting and exceeding all expectations with existing clients.
3\. Serves as the key point of contact with assigned OEC partners within the insurance claims space.
4\. Monitors account metrics (transactions, revenue, key performance indicators) to ensure customer satisfaction across all insurance related solutions.
5\. Collaborates with the Insurance Solutions team to ensure all opportunities are covered, implementations go smoothly, and follow\-up is addressed in a timely manner.
6\. Attends industry events and conferences for the purposes of networking, building relationships and being informed on industry and market news and information.
7\. Collaborates with Product Management to communicate client needs and ensure development priorities meet those needs.
8\. Becomes a trusted advisor and thought leader to assigned clients.
9\. Assists on Insurance strategy, account plans, account reviews, presentations, proposals and integrations.
Education
A bachelor’s degree from an accredited college or university is required, with a focus in Sales, Business Administration, or related discipline. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree.
Experience
At least 5 years of enterprise level sales and account management experience within the insurance industry is required.
Must also be able to demonstrate the following skills and abilities:
* MEDDICC enterprise sales methodology
* Insurance claims domain expertise, particularly where AI integration/automation is concerned
* Knowledge of the collision repair process \- an understanding of independent shops and MSOs
* Excellent verbal and written communication skills with the ability to tailor communications to a specific client or call to action.
* Strong problem\-solving skills and understanding of how AI can be leveraged to work more effectively
* Able to cultivate strong relationships at all levels of the client (from users to key managers and executives.
* Can represent OEC to C\-Level and high\-ranking executives if the situation is called for during client visits, conferences, and other industry events.
* Can effectively organize and manage day\-to\-day work and priorities, and use time, energy and resources to meet goals, deadlines, and deliverables.
* Flexible and adaptable approach to work and can easily adjust to shifts in priorities as the needs of the business change.
Travel
50% \- To visit customers/prospects and to attend industry events.
What We Offer
* Full benefits starting Day 1: Medical, Dental, and Vision
* 401(k) with company match
* Unlimited Flex Time Off (paid) plus 10 company\-paid annual holidays
* Professional development programs, tuition assistance
* Pet insurance
* Home office equipment stipend upon hire and a monthly communication stipend
* Employee resource groups and exclusive employee discounts
What makes working at OEC awesome? It varies from employee to employee. For some, it's the flexibility \- whether it's remote work or a hybrid or in\-person role, OEC takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team\-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry.
OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self\-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self\-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
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