Health Plan Request Team-Data Entry and Validation Specialist

Data Entry and Validation Specialist Position Summary The Data Entry and ValidaƟon (DE\&V) Specialist reports to the HPR DE\&V Team Manager and supports project intake and uploads into VRM. This role serves as a key liaison between operations staff and the HPR Account Specialists, working with both internal and external clients to facilitate health plan requests. **Duties \& Responsibilities:** * Triages inventory received by the Health Plan Request Team against Verisma’s facility site list by determining the appropriate Verisma client or identifying if it is not associated with Verisma * Communicates regularly with the HPR Account Specialists regarding the files they are handling * Adhere to established guidelines from facilities and requestors concerning fees, exceptions, and standard intake procedures * Remains current on facility and requestor requirements, including specialized instruction, rates, and approval protocols * Data enter faxed requests from facilities * Upload high\-volume health plan requests into VRM batches efficiently * Processes single patient health plan requests using the ROIS App * Produce clear, professional patient lists from Excel inventory files * Update inventory files and team trackers consistently * Responds promptly to emails to prevent any delays in processing * Conduct daily reviews of uploaded batches to confirm successful completion * Addresses errors or omissions immediately upon identification or notification * Develop expertise in navigating both the VRM and ROIS App platforms * Adapt quickly to last\-minute changes in work assignments directed by the DE\&V Team Manager, particularly for escalating inventory * Manage communications with professionalism in alignment with established standards and metrics * Maintains positive and effective relationships with clients and requestors * Perform other appropriate duties, as assigned, to meet the needs of the department and the company * Live by and promote Verisma core values Minimum Qualifications * High school diploma or GED equivalent required * Able to multi\-task and use numerous resources to ensure facility protocols are followed * Strong project management skills * Ability to work effectively and independently in high volume and fast paced environments * Desire to improve processes to create sustainable robust systems * Microsoft Excel proficient * Exceptional interpersonal skills and capacity to build effective relationships with co\-workers and clients * Strong level of patience to resolve issues