Regional Manager, Field Operations

Regional Manager, Field Operations (Remote) **About Us:** Matrix Medical Network is the nation’s leading independent provider of comprehensive in\-home health assessments, serving Medicare Advantage, Managed Medicaid and Commercial patients across all 50 states. With a network of 3,000 \+ clinicians, we deliver personalized Whole Person Care that includes diagnostic testing, risk identification, medication management and preventive health education, empowering people to better manage acute and chronic conditions. Guided by our mantra\- *We see you. We hear you. We’ve got you.*\- and our core values of Integrity, Accountability, Trust, Respect and Passion, we are committed to creating a culture where both patients and teammates feel valued, supported and heard. **Why Work at Matrix?*** The opportunity to work with one of the fastest growing companies in healthcare whose vision is to provide unparalleled quality and value to providers and members. * A chance to work with great people on exciting projects. * Our opportunities allow you to leverage your expertise and compassion, making a direct impact to the health and well\-being of members. * Competitive Compensation: Be rewarded for your effort and passion while making a difference in the community. **About the role:** **Type:** Full Time Salaried **Compensation:** $95,000\-$100,000; 10% bonus **Location:** Fully Remote, must be in the United States **Hours:** Full Time Days **Benefits Offered to include:** Medical, Dental, Vision, paid time off, paid holidays, 401K with company matching, voluntary life insurance, short term disability, long term disability, employee assistance program, health savings account, flexible spending accounts, additional voluntary benefits available. **What to Expect:** The Regional Manager will be responsible for guiding teams to meet performance expectations, overseeing resource allocation, and implementing process improvements that drive patient care and organizational goals. This role requires strong leadership, data\-driven decision\-making, and an ability to foster a collaborative work environment by partnering with the clinical excellence and operational support teams. **Strategic Leadership \& Organizational Impact:** Lead and manage assigned clinical teams, ensuring they meet or exceed job expectations and organizational goals. Motivate and guide teams to foster a collaborative and supportive work environment, driving high performance and quality patient care. Establish and monitor team performance metrics, providing regular feedback and coaching to ensure continuous improvement and accountability. Implement performance management strategies, including setting clear goals, conducting performance reviews, and developing action plans for underperforming team members. Address and resolve conflicts within teams while promoting a positive and constructive work environment. **Resource Allocation \& Operational Efficiency:** Ensure appropriate allocation of staff and resources to meet patient outreach needs and optimize clinical productivity. Identify opportunities to streamline workflows and implement best practices that enhance team efficiency and effectiveness. Lead change initiatives, helping teams adapt to new processes, systems, or operational practices smoothly and effectively. **Risk Management \& Strategic Planning:** Identify potential risks within operations and develop strategies to mitigate them, ensuring continuity and safety in patient care. Use data insights to assess trends, outcomes, and areas needing improvement, driving strategic changes to operational and clinical practices. Process the financial implications of operational decisions, ensuring long\-term sustainability and cost\-efficiency. **Data\-Driven Decision Making:** Gather and assess data to track key performance indicators (KPIs) and evaluate the effectiveness of clinical production, capacity and operational initiatives. Implement quality improvement initiatives based on data, ensuring compliance with clinical standards, regulations, and best practices. Utilize critical thinking to interpret data, identify issues, and develop strategic solutions to enhance patient care and operational performance. **Communication \& Stakeholder Engagement:** Establish processes for disseminating business needs and gather feedback from clinical staff and business partners to inform adjustments in operational practices. Facilitate clear and effective communication among team members, stakeholders, and external partners, ensuring alignment with organizational goals and transparency in operations. Work effectively with internal teams to coordinate resources and deliver comprehensive solutions. Identify challenges and develop solutions to meet client needs and drive program success. Qualifications: * Bachelor’s degree in Nursing, Healthcare Administration, Business, or a related field (Master’s degree preferred). * Minimum of 5 years of management experience in a healthcare or clinical setting, with a proven track record of leadership. * Strong understanding of clinical operations, resource allocation, and compliance with healthcare standards and regulations. * Demonstrated experience in change management and leading teams through process improvements or system transitions. * Excellent communication, conflict resolution, and leadership skills. * Proficiency in data analysis, strategic planning, and operational performance management. Knowledge, Skills, and Abilities: * Leadership and team\-building skills with the ability to motivate and guide clinical teams to success. * Analytical mindset with the ability to use data to drive operational decisions and quality improvement. * Strong problem\-solving skills, able to identify risks and develop mitigation strategies. * Ability to balance operational efficiency with patient care needs and financial sustainability. * Excellent communication skills to engage with staff, stakeholders, and external partners effectively. * Ability to effectively manage uncertainty and make decisions in situations where all information is not available or clear. Staying calm under pressure, being flexible, and navigating through complex, unclear, or rapidly changing situations with confidence and sound judgment. Supervisory Responsibility: Yes **Our Culture**: * We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture. * We emphasizes innovation and growth, and you will be given the opportunities and tools to develop personally and professionally. * We encourage and celebrate collaboration. * We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of who we serve. Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre\-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net.