Senior Credentialing, Licensing & Provider Operations Coordinator - Remote

**About Tia** ------------- Tia is building a new model for women's healthcare, one that treats women as whole people, not separate conditions or life stages. By integrating primary care, mental health, gynecology, dermatology, and wellness across both in\-person and virtual settings, Tia is improving outcomes, lowering costs, and creating a better experience for patients and providers alike. **Senior Credentialing, Licensing \& Provider Operations Coordinator \- Remote** -------------------------------------------------------------------------------- We're hiring a **Senior Credentialing, Licensing \& Provider Operations Coordinator** to manage credentialing, licensing, and provider readiness workflows across Tia's growing care model. In this role, you will help ensure providers are licensed, credentialed, enrolled, compliant, and ready to see patients on time. You will manage complex trackers, monitor expirables, coordinate with providers and external partners, and support Clinical Operations with high\-priority provider operations initiatives. This role is a great fit for someone with strong credentialing and licensing experience who is highly organized, detail\-oriented, proactive, and comfortable owning complex workflows from start to finish. **Why Tia** ----------- * Opportunity to help scale a new model of women's healthcare * Mission\-driven team focused on access, quality, and patient experience * High\-impact role supporting provider readiness and compliance across multiple markets * Cross\-functional partnership with Clinical Operations, People Ops, providers, and external partners * Opportunity to strengthen and improve credentialing, licensing, and provider operations workflows **What You'll Do** ------------------ * **Credentialing \& Re\-Credentialing:** Manage day\-to\-day credentialing and re\-credentialing workflows for Tia's provider network. * **Licensing Coordination:** Support medical licensing workflows for MDs, DOs, NPs, PAs, and RNs across multiple states, including tracking requirements, deadlines, renewals, and application status. * **Provider Readiness:** Track onboarding progress and help ensure providers are licensed, credentialed, enrolled, and compliant before go\-live. * **APP Supervision Tracking:** Maintain tracking for APP supervision agreements, collaborative practice filings, and related state\-specific requirements. * **Compliance \& Audit Readiness:** Maintain accurate, audit\-ready provider files and monitor expirables such as licenses, DEA registrations, certifications, and other required documentation. * **Partner \& Provider Follow\-Up:** Communicate with providers, internal teams, health system partners, credentialing teams, and licensing entities to move open items forward and resolve delays. * **Operational Tracking \& Reporting:** Maintain trackers, update status reports, flag risks early, and communicate timelines, blockers, and next steps to Clinical Operations and physician leadership. * **Cross\-Functional Support:** Partner with People Ops, Clinical Ops, and other internal teams to support provider onboarding, compliance, and provider operations projects. **What You'll Bring** --------------------- ### **Requirements** * 3\+ years of experience in healthcare operations, credentialing, licensing, provider enrollment, provider onboarding, or provider data management * Experience supporting credentialing and/or licensing workflows for providers such as MDs, DOs, NPs, PAs, or RNs * Familiarity with medical licensing boards, CAQH, payer enrollment, provider documentation, and credentialing processes * Strong attention to detail and ability to manage complex provider data accurately * Strong organizational skills with the ability to manage multiple providers, deadlines, applications, and renewals at once * Comfort working in Google Sheets, Microsoft Excel, trackers, and credentialing or provider operations systems * Clear, proactive communication style with strong follow\-up and follow\-through * Ability to partner professionally with providers, physician leadership, internal teams, health system partners, and external credentialing or licensing entities * Comfort working in a fast\-paced environment where priorities may shift ### **Nice to Have** * Experience in digital health, telehealth, startup, or high\-growth healthcare environment * Experience supporting multi\-state provider licensing or credentialing * Experience with APP supervision agreements or collaborative practice requirements * Experience building, improving, or standardizing trackers, workflows, or documentation processes **Work Location** ----------------- This is a remote role. This position may require occasional attendance at company or team off\-sites. **Compensation \& Benefits** ---------------------------- Tia is committed to pay equity and pay transparency. Compensation for this role will be determined based on job\-related factors, including experience, skills, qualifications, location, role leveling, business needs, and market conditions. The expected compensation range for this role is: **$70,000 \- $80,000 per year** You may also be eligible for: * Medical, dental, and vision benefits effective day one * Paid time off, sick leave, and dedicated learning time off * Professional development support * Other role\-specific benefits #### **About Tia** Tia is on a mission to transform healthcare for women by increasing access, improving outcomes, and delivering a better care experience. Our "Whole Woman, Whole Life" model integrates primary care, gynecology, mental health, dermatology, and wellness across in\-person care and a national virtual platform. We are a Series D, venture\-backed company trusted by more than 120,000 women across four markets. Through our technology\-enabled care model and partnerships with leading health systems, Tia is building one of the most comprehensive preventive care models for women. #### **About Tia's Culture** Tia is building a culture of excellence in people, process, and product. For us, excellence is not perfection. It is the ongoing pursuit of improvement through learning, reflection, experimentation, curiosity, grit, and care for ourselves and others. We are looking for people who are energized by building, iterating, asking why, and helping create a fundamentally better healthcare experience for women. This position may require attendance at company and team off\-sites. #### **Scam Notice** Tia will never ask for payment, gift cards, or sensitive financial information during the hiring process. All communication from our team will come from an official company email address ending in @asktia.com. If something feels off, please contact peopleservices@asktia.com. #### **Equal Opportunity** Tia is an equal opportunity employer. We believe diversity of experience, perspectives, and background leads to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ\+ community to apply. If you are committed to collaborative problem solving, high\-quality work, and making waves in women's healthcare, we'd love to hear from you.