VP, Product Design

**DEPARTMENT:** **Product** **POSITION:** **VP, Product Design** **REPORTS TO:** **SVP, Product** **SUPERVISES:** **Team ownership of Design, Creative, and Brand** **JOB CLASS:** **Exempt** **Purpose:** As the VP, Product Design, you will oversee all aspects of product design and user experience across our portfolio, serving as Wondr’s biggest advocate for UX excellence and the strategic leader for UX. You will collaborate closely with cross\-functional teams, including product management, engineering, clinical, coaching, and marketing, to deliver best\-in\-class products that meet both user needs and business objectives. A critical part of this role is identifying, evaluating, and operationalizing design tools (including AI\-enabled) and processes across both Design and Development to accelerate quality, velocity, and innovation. The ideal candidate will have a strong background in design, fluency in applying AI to the design craft, a passion for innovation, and a record of delivering successful products in a fast\-paced environment **Essential Functions****:** **Product Design Strategy \& Vision** * Define and drive overall design strategy, ensuring alignment with company goals and objectives across acquisition, enrollment, and engagement. * Champion human\-centered design principles throughout the organization, advocating for the needs of our participants at every step of the journey. * Serve as Wondr’s biggest advocate for user experience, elevating UX as a strategic priority across Product, Engineering, Marketing, and the executive team, and building organizational fluency in what great UX looks like. * Effectively communicate design vision, rationale, and decisions to stakeholders at all levels of the organization. * Collaborate closely with marketing and sales teams to ensure that product design aligns with brand strategy and messaging. * Partner with product management and engineering teams to define product requirements and deliver innovative design solutions. * Provide UX/UI support for planned and in\-progress feature development as well as directional concepts and prototypes for future features. * Establish and maintain design standards, components, variants, and processes to ensure consistency and quality across all products and platforms. * Establish key metrics and KPI’s to monitor and track our product’s usability. * Maintain and evolve Wondr’s design system and ensure our products meet accessibility guidelines. * Drive Wondr’s AI\-enabled UX strategy: identify, pilot, and scale AI\-powered design tools and workflows (research synthesis, generative ideation, content and copy generation, prototyping, design QA, and personalization) across the Design organization. * Partner with Engineering to embed AI\-enabled design and development practices into the end\-to\-end product workflow, ensuring designers and developers share a common toolchain and quality bar for AI\-assisted output. * Define standards, guardrails, and review processes for AI\-generated design artifacts so that speed gains do not compromise accessibility, brand, or participant trust. * Lead, mentor, and grow a team of UX/UI designers, setting clear expectations, career paths, and performance standards. * Plan headcount, hiring, and resourcing to match product roadmap demands and business priorities. * Oversee and guide the work to ensure it meets Wondr’s design standards and principles. * Foster a culture of honest feedback, experimentation, and continuous learning, including upskilling the team on AI\-enabled design practices. * Stay current on industry trends and best practices, continuously seeking opportunities to innovate and improve our products and processes. * Deep understanding of user\-centered design principles and methodologies, with a focus on creating intuitive and delightful user experiences. * Proven ability to act as an organizational advocate for UX, influencing executives and cross\-functional partners to invest in user experience as a competitive advantage. * Strong strategic thinking and problem\-solving abilities, with a keen eye for detail and a passion for innovation. * Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross\-functional teams and influence decision\-making. **UX \& Design Function** * Partner with product management and engineering teams to define product requirements and deliver innovative design solutions. * Provide UX/UI support for planned and in\-progress feature development as well as directional concepts and prototypes for future features. * Establish and maintain design standards, components, variants, and processes to ensure consistency and quality across all products and platforms. * Establish key metrics and KPI’s to monitor and track our product’s usability. * Maintain and evolve Wondr’s design system and ensure our products meet accessibility guidelines. * Drive Wondr’s AI\-enabled UX strategy: identify, pilot, and scale AI\-powered design tools and workflows (research synthesis, generative ideation, content and copy generation, prototyping, design QA, and personalization) across the Design organization. * Partner with Engineering to embed AI\-enabled design and development practices into the end\-to\-end product workflow, ensuring designers and developers share a common toolchain and quality bar for AI\-assisted output. * Define standards, guardrails, and review processes for AI\-generated design artifacts so that speed gains do not compromise accessibility, brand, or participant trust. **Team Leadership** * Lead, mentor, and grow a team of UX/UI designers, setting clear expectations, career paths, and performance standards. * Plan headcount, hiring, and resourcing to match product roadmap demands and business priorities. * Oversee and guide the work to ensure it meets Wondr’s design standards and principles. * Foster a culture of honest feedback, experimentation, and continuous learning, including upskilling the team on AI\-enabled design practices. * Stay current on industry trends and best practices, continuously seeking opportunities to innovate and improve our products and processes. **QUALIFICATIONS****:** **Education:** * Bachelor’s or Master’s degree in Design or Product Design, Human\-Computer Interaction, Graphic Design, or related field. **Required:** * 10 plus years of experience in product design. * Experience leading and managing design teams. * Strong portfolio highlighting a range of design work across web, mobile, and other digital platforms. * Experience working in agile development environments, with the ability to adapt quickly to changing priorities and requirements. * Knowledge of design and prototyping tools such as Figma, Claude, Sketch, etc. * Demonstrated fluency with AI\-enabled design tools (e.g., generative design, AI\-assisted research synthesis, AI prototyping, and copy tools) and a track record of integrating them into team workflows across Design and Development. **Preferred:** * Experience designing for healthcare, digital health, behavior change, or other regulated consumer domains, including familiarity with HIPAA, accessibility, and trust and safety considerations in participant\-facing products. **COMPETENCIES:** * Deep understanding of user\-centered design principles and methodologies, with a focus on creating intuitive and delightful user experiences. * Proven ability to act as an organizational advocate for UX, influencing executives and cross\-functional partners to invest in user experience as a competitive advantage. * Strong strategic thinking and problem\-solving abilities, with a keen eye for detail and a passion for innovation. * Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross\-functional teams and influence decision\-making. **General Working Conditions:** General office working conditions can be remote work from home or in the office. Each department head determines if position is work from home or hybrid meaning works from home and in the office as needed. Work schedules vary. When working in the office pod workstation area has little or no privacy. Involves extended periods of sitting at a workstation performing computer duties. Constant flow of interruptions by personnel, visitors to the area and telephone calls. Private workstations are available as needed. Certain positions are assigned an office. **Disclaimer:** This description is intended to be sufficient merely to identify the classification and be illustrative of the duties that may be assigned. It should not be interpreted to describe all the duties an employee assigned to this classification may be required to perform. Wondr Health is an equal opportunity employer and values diversity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All employment is decided based on qualifications, merit, and business need.