Enterprise Trade Show Program Manager

We're hiring an **Enterprise Trade Show Program Manager** to support our largest client accounts from first conversation to final strike. **The Role** You'll sit at the center of four things: client leadership, sales support, production and warehouse operations. You'll work directly with our sales leadership, taking ownership of large accounts and the day\-to\-day program management. **What You'll Own** **Client leadership and communication** * Serve as the primary point of triage for enterprise accounts running multiple shows and events per year. * Set and manage client expectations on scope, timelines, budgets and change orders \- and deliver news early and clearly. * Run client meetings, kickoffs and program reviews with senior and executive\-level stakeholders. * Produce polished client\-facing documentation: proposals, timelines, status reports and post\-show recaps. * Managing assigned program producers and project managers to assist with large project scopes **Sales and account growth** * Partner with sales to scope, estimate and present new work for existing and prospective clients. * Spot and act on growth opportunities within your accounts: additional shows, rentals, events, storage and services. * Manage contracts, estimates, change orders and additional\-services billing. * Take on the account management and administrative load behind large accounts so sales can stay focused on new business. **Production** * Support the planning and execution of trade show booths and events from concept through install, show and dismantle. * Build and manage program\-level timelines across multiple concurrent projects, including departmental schedules for design, fabrication and graphics. * Manage show services with general contractors: rules, deadlines, labor, freight and paperwork for venues and shows across the U.S. * Manage vendors and suppliers, control costs against budget, and handle on\-site quality assurance as needed. **Warehouse and logistics** * Coordinate with the warehouse on inventory, crating, storage and refurbishment of client\-owned properties. * Own pull lists, load\-in/load\-out planning, shipping and freight for your programs. * Keep asset and inventory records accurate so every client knows what they own, where it is and what condition it's in. **Who You Are** * 5\+ years in trade show exhibit, event production, or marketing team including at least 2 years owning client accounts or programs (executive producer, account director, senior PM or enterprise program manager). * Commercially minded with great communication skills: experience supporting projects \- scoping, estimating, presenting proposals and growing existing accounts. * Hands\-on production knowledge: booth builds, show services, GC paperwork, freight and on\-site install/dismantle. * Comfortable with warehouse and inventory operations for client\-owned exhibit properties. * Track record running several large programs at once without dropping details. * Clear, confident writer and presenter who can produce executive\-ready documents and reports. * Proficient in Google Workspace, CRM and Project Management Software systems. **Nice to Have** * Agency or exhibit\-house background with enterprise or Fortune 500 clients. * Experience with multi\-year exhibit programs and asset management. * Working knowledge of CRM tools and project management software. **Schedule** * Full\-time, Monday to Friday, remote with some office visits throughout the year. * Project\-based travel and occasional weekends during show season **Benefits** * Generous 401(k) matching * Health, dental and vision insurance * Paid time off * Mileage reimbursement * Travel reimbursement and per diem **Compensation** Salary based on experience. Pay: $85,000\.00 \- $95,000\.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Vision insurance Application Question(s): * Have you managed a full conference cycle trade show program for enterprise clients with over 10\+ shows in the year? * Have you owned a client account or program for at least 2 years (not just supported one)? * Can you travel to show sites across the U.S., including some weekends during show season? * Have you personally filed general contractor show\-services orders (labor, freight, electrical, rigging)? Experience: * enterprise trade show program management: 5 years (Required) Willingness to travel: * 25% (Preferred) Work Location: Remote