mental health clinic manager and admin

**Admin and Clinic Manager — Bay Area CBT Center** Bay Area CBT Center \| San Francisco, CA Part\-time contractor to start, \~25 hours/week (Mon–Fri, 12–2 PM and 4–7 PM) \| $30–$40/hour \+ growth bonus option **Job Overview** We are seeking an organized, self\-directed Admin and Clinic Manager to run the administrative operations of Bay Area CBT Center, a group psychotherapy practice in San Francisco providing evidence\-based therapy — individual, couples, group, retreats, and psychological testing — in person and online. This role is the operational center of the clinic: you'll own client inquiries and scheduling, keep clinicians' calendars full, manage the office, and grow into marketing and content work as you learn the practice. We are expanding — new locations, new programs, new states — and we need someone who wants to build alongside us, not just keep the lights on. **How this role is structured** We're starting this as a contract position, about 25 hours a week on a fixed midday and late\-afternoon schedule. That's deliberate: it gives both of us a real working period to see if this is the right fit before either side commits further. If it is, the plan is to move you to a W\-2 employee position — first at 30 hours a week, then full\-time with benefits. We also want the person in this role to have a real stake in the clinic's growth. That's why we offer a growth bonus: a percentage of every dollar of monthly revenue the clinic earns above where it is when you start. If the clinic grows, you get paid for it — every quarter, with no cap. **Responsibilities** * Answer and return every client inquiry — phone, email, and the SimplePractice inquiries list — the same day it comes in; screen new clients and match them to the right clinician * Schedule intakes and ongoing appointments; keep clinician calendars full and reduce gaps and no\-shows * Manage intake paperwork, consents, and client onboarding in SimplePractice * Maintain clinician availability, caseloads, and waitlists so nothing falls through * Oversee daily office operations: supplies, vendors, mail, room scheduling, and onboarding of new clinicians * Track and report weekly numbers: inquiries, conversion to booked clients, sessions scheduled, and revenue * Support the owner with administrative projects across the practice's programs (groups, retreats, testing, new locations) * As you grow into the role: write blog posts and website content, run email marketing to our client list, manage social media and directory listings, and use AI tools (ChatGPT, Claude) for drafting, research, and admin workflows — we'll train you **Qualifications** * 2\+ years in an administrative, front office, office management, or practice management role; mental health or medical office experience preferred, not required * Exceptionally organized and detail\-oriented — nothing slips * Warm, steady, and professional on the phone with people who are often reaching out on a hard day * Strong written communication — clear emails and notes, with the ability to grow into blog and marketing content * Comfortable with software and quick to learn new tools; experience with SimplePractice or another EHR, Google Workspace, and AI tools is a plus * Self\-directed and reliable — you'll have real autonomy and we expect you to use it * Background in psychology (degree, coursework, or work in the field) is a plus * Experience with email marketing platforms, social media management, or website content is a plus * Must be available Monday–Friday, 12:00–2:00 PM and 4:00–7:00 PM **Details** * Contractor (1099\) to start, about 25 hours/week; intended to move to a W\-2 position — part\-time at 30 hours, then full\-time with benefits — based on fit * Required hours: Monday–Friday, 12:00–2:00 PM and 4:00–7:00 PM. These are fixed — they're when the phones and inquiries need coverage. * Location: San Francisco office \-hybrid or fully remote * Start date: as soon as possible **How to apply** Apply through Indeed and also email your resume and cover letter to info@bayareacbtcenter.com. In the cover letter, tell us which compensation option you'd choose and why. Applications without a cover letter will not be reviewed. Join a practice that's growing on purpose. Your work here will directly shape how many people we're able to help and how well the clinic runs day to day. Pay: $30\.00 \- $40\.00 per hour Expected hours: 25\.0 – 40\.0 per week Work Location: Remote