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OpenAI
Operations & Business

People Technology Analyst, Workday PATT & Benefits

OpenAI

Full-Time
Junior
$187k – $280k/yr
Remote
Visa Sponsorship
Posted Today

Job Description

People Systems \& Operations \- US \- Remote **About the Team** OpenAI’s People team helps us hire, support, and retain the people who will safely build and deploy artificial intelligence that benefits humanity. The People Technology team brings together our enterprise people systems and the engineers building new internal products and AI\-powered tools. We work across the People organization to improve the employee experience, simplify operations, and build technology that supports OpenAI’s global growth. **About the Role** We’re looking for a People Technology Analyst with deep expertise in Workday Absence, Time Tracking, and Benefits. You’ll independently own configuration, ongoing support, and improvements across these areas, including benefits for our US and international employees, from day one. You’ll work closely with Benefits, People Operations, Payroll, Finance, and Engineering to translate complex requirements into reliable systems and straightforward employee experiences. You should be comfortable configuring Workday yourself, tracing issues across modules and integrations, and owning improvements from the first conversation through launch and ongoing support. As part of our combined People Technology team, you’ll also help identify where automation, AI, and custom tools can improve how we work. You’ll bring the domain expertise needed to make those solutions useful and dependable. **In this role, you will:** * Own Workday configuration and improvements across Absence, Time Tracking, and Benefits, including the connections between leave, time worked, and benefits eligibility. * Design and maintain absence plans, accruals, eligibility rules, leave processes, time entry rules, calculations, validations, and approvals for a growing global workforce. * Partner with the Payroll systems owner to ensure absence, time tracking, and benefits data flows accurately into payroll. Investigate source data issues and test downstream impacts of changes in your areas. * Independently own US and international benefits configuration, including benefit plans, eligibility rules, enrollment events, life events, coverage levels, and rates. * Lead open enrollment systems readiness, including configuration, testing, launch, and support. Partner with technical teams and benefits vendors to maintain and troubleshoot integrations. * Lead Absence, Time Tracking, and Benefits systems work for new countries and entities, policy changes, and evolving employee needs. Partner with functional owners to translate local requirements into configuration. * Own projects from discovery and prioritization through configurations after launch. * Partner with engineers to improve integrations and build automation or AI\-assisted workflows that reduce manual work and make employee support easier. * Maintain system security, data quality, reporting, and change controls. Resolve production issues and address their underlying causes. * Create clear documentation and training that helps employees, managers, and People teams use our systems effectively. **You might thrive in this role if you have:** * Deep, hands\-on Workday expertise across **Absence and Time Tracking**, with experience designing, configuring, testing, and supporting connected workflows across both. * Demonstrated experience **independently owning Workday Benefits configuration for US and international programs**, including open enrollment, eligibility, life events, and connections to benefits vendors. * An understanding of how time, absence, and benefits data flows into payroll and other downstream systems, with the ability to test changes and troubleshoot issues with the relevant system owners. * Experience translating complex policies and business requirements into maintainable system designs, including country\-specific configurations. * Strong Workday technical skills, including business processes, calculated fields, reporting, security, and data loads, along with the ability to troubleshoot integrations with technical partners. * Ownership of systems through implementation and ongoing operations, with a record of improving reliability and the experience of the people using them. * Good product judgment. You ask questions, understand the underlying problem, prioritize thoughtfully, and evaluate whether a change made things better. * Clear communication and the ability to work across People, Payroll, Benefits, Finance, and Engineering. * Comfort working through ambiguity, balancing urgent operational needs with longer\-term improvements, and following through on details. **Preferred Qualifications** * Global Absence, Time Tracking, or Benefits implementations and new country or entity launches. * Collaboration with software engineers on internal products, integrations, or workflow automation. * Practical use of AI to improve systems work, documentation, testing, or employee support. * Relevant Workday certifications or Workday Pro credentials. **About OpenAI** OpenAI is an AI research and deployment company dedicated to ensuring that general\-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core the full spectrum of humanity. We are an equal opportunity employeration, or other applicable legally protected characteristic. Background checks for applicants will be administered in accordance with applicable lawation technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non\-compliant. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. **Compensation** $187K – $280K \+ Offers Equity The base pay offered may vary depending on multiple individualized factorsance\-related bonus(es) for eligible employees, and the following benefits. * Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts * Pre\-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) * 401(k) retirement plan with employer match * Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non\-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) * Paid time off: flexible PTO for exempt employees and up to 15 days annually for non\-exempt employees * 13\+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law) * Mental health and wellness support * Employer\-paid basic life and disability coverage * Annual learning and development stipend to fuel your professional growth * Daily meals in our offices, and meal delivery credits as eligible * Relocation support for eligible employees * Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided. More details about our benefits are available to candidates during the hiring process. This role is at\-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

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