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Customer Support

Personal Lines Account Manager

StreetSmart Insurance

Full-Time
Lead
$59k – $67k/yr
Remote
Posted Yesterday

Job Description

**Why StreetSmart Insurance? At StreetSmart Insurance, we do things differently by providing impartial guidance and always putting our clients' best interests first. We are a young, vibrant, and growing P\&C agency based in Freehold, NJ, backed by over 20 years of experience serving families. We power your success with a real marketing engine, including a full\-time specialist handling email, social media, and SEO, so you can focus on taking care of our clients. If you are a licensed personal lines professional looking for a stable, fully remote role with a supportive team and real work\-life balance, we want to meet you. You will report to Ashley, our Personal Lines team lead. Salary \& Compensation \- Base salary: $58,964\.00 \- $66,694\.00 per year (guaranteed, based on experience) \- Monthly incentive payouts on top of your base \- real money for real work: \- New customer bonuses: $50 to $600\+ per new policy, based on premium \- $50 for every cross\-sell you close \- Quarterly quality bonus tied to your QA score \- Plus smaller payouts for referrals, reviews, and coverage enhancements \- No clawbacks: once a policy is issued and paid, your payout is yours \- Annual performance reviews with structural raises What a typical day looks like \- Run annual account reviews and keep renewal retention high \- Handle incoming service calls and emails from your assigned clients \- Process endorsements, policy changes, and renewals in EZLynx \- Quote and compare across our core carriers: Progressive, Travelers, Safeco, Plymouth Rock \- Document everything accurately so nothing falls through the cracks Benefits \& Perks \- Fully remote: work from home with a flexible schedule (must reside in the US; available during Eastern Time business hours) \- Company\-provided computer and headset \- 401(k) with company matching \- Comprehensive Health, Dental, and Vision insurance \- Paid Time Off (PTO) and paid holidays \- We cover your continuing education (CE) courses Qualifications \- Active Property \& Casualty (P\&C) license required (must hold at hire) \- 2\+ years of experience as a personal lines account manager or service agent \- Comfortable with Google Workspace and VOIP phone systems; EZLynx experience is a major plus \- Strong knowledge of personal insurance products and genuine love of customer service \- Self\-disciplined enough to thrive working from home \- High school diploma or equivalent Our promise to you: we review every application and respond within 5 business days.** Pay: $58,964\.00 \- $66,694\.00 per year Benefits: * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Paid time off * Parental leave * Vision insurance * Work from home Application Question(s): * What is the largest book of business you have personally managed? Experience: * personal lines insurance: 2 years (Required) License/Certification: * Insurance Producer License (Required) Work Location: Remote

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