Accreditation Coordinator

Job Purpose:

The Accreditation Coordinator supports the mission and strategic priorities by providing collaborative customer service as a member of the JRC-DMS team. This position ensures that accreditation activities are completed on time, and in alignment with established objectives, governance expectations, stakeholder needs, and continuous quality improvement goals.

The Accreditation Coordinator is responsible for assisting the Executive Director and Accreditation Specialist in all the functions and activities related to the accreditation and daily operations processes for this non-profit organization.

Qualifications:

· Associate’s degree in business administration, public administration, education, health administration, or a related field; equivalent experience may be considered.

· Three to five years of customer service coordination, accreditation, or nonprofit operations experience.

· Demonstrated ability to manage complex workplans, timelines, deliverables, documentation, and stakeholder communications.

· Strong understanding of accreditation, standards-based review, or regulatory compliance preferred.

· Excellent written and verbal communication skills, including the ability to prepare reports, presentations, meeting materials, and formal correspondence.

· Strong organizational skills, attention to detail, follow-through, and ability to manage multiple priorities in a deadline-driven environment.

· Proficiency with Microsoft Office, project management platforms, shared document systems, databases, and virtual meeting tools.

· Ability to work collaboratively with staff, volunteers, peer reviewers, applicant organizations, and external partners.

Key Responsibilities and Accountabilities:

• Administrative and Operational Support

· Maintain project calendars, meeting schedules, shared files, databases, contact lists, and tracking systems.

· Support the administration of accreditation cycles, application processes, self-study reviews, site visits, decision processes, monitoring activities, and follow-up requirements.

· Maintain accurate, complete, and organized accreditation documentation, records, templates, policies, procedures, reviewer materials, evidence files, and ensuring organization of all electronic files.

· Ensure activities are consistent with board policies, confidentiality requirements, conflict-of-interest procedures, and applicable CAAHEP expectations.

· Provide front-end customer service and relations, written and verbal correspondence, and collaborative monthly status report to the JRC-DMS team

· Provide and assist with programmatic accreditation updates of the JRC-DMS Online Portal

· Accountable for the JRC-DMS Annual Report (AR) process including but not limited to preparation, scheduling, prior year data import, submission group and invoice maintenance, tracking of annual fees and submissions, completion of AR review, acceptance of correspondence, and analysis and reporting of three-year outcomes trends.

· Perform other related duties as assigned in support of the JRC-DMS mission, strategic plan, and office operations.

• Stakeholder Communication and Engagement

· Serve as a contact person for assigned initiatives, ensuring clear, timely, and professional communication with internal and external stakeholders.

· Collaborate with the JRC-DMS team to facilitate project meetings, prepare agendas, document decisions and action items, and follow up to ensure completion.

· Support training, orientation, and technical assistance for reviewers, commissioners, staff, and participating organizations as assigned.

· Build collaborative relationships that reinforce the JRC-DMS mission and vision statement, and commitment to quality improvement.

· Manage and coordinate the JRC-DMS social media presence, including the development, scheduling, publication of content designed to educate stakeholders and communicate JRC-DMS activities, initiatives, and events.

Essential Functions (ADA)

· Must be capable of producing the end-result accountabilities.

· Maintain high degree of professionalism in the face of stress and deadlines.

· Communicates by phone, writing, and in person.

Physical Demands:

· Physical demands for this position are those of a typical office setting. Light lifting of boxes to 20 lbs. may be necessary on occasion.

· Travel may be required.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbent will follow any other instructions and perform any other related duties as may be required by the supervisor.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: Remote