Communications Content Specialist - Graphic Design Exp (Remote)

The Communications Content Specialist serves as a communications subject-matter resource within the Associate Experience team and partners with cross-functional stakeholders to develop and execute internal communication strategies that support business and Associate needs. The Specialist independently evaluates communication needs and recommends appropriate messaging, content approaches, communication channels, and timing based on business objectives and target audiences. The role combines strategic communications guidance with writing, editing, graphic design, video production, and digital content development to support the Associate experience across internal channels.

Duties and Responsibilities

• Internal Communications Strategy \& Content Development

+ Partners with Human Resources, IT, Marketing, Retail, Distribution Centers, and other departments to assess communication needs and develop internal communications. Evaluates business objectives, audience needs, messaging considerations, and available communication channels to recommend appropriate communication approaches. Independently drafts, edits, and develops communications, including newsletters, email announcements, and other internal content, exercising judgment regarding messaging, organization, tone, timing, and delivery.

• Multimedia \& Digital Content

+ Develops multimedia solutions that support internal communication objectives, including print and digital materials, images, internal logos, presentations, motion graphics, and video. Evaluates project requirements and recommends creative approaches and solutions based on communication objectives and audience needs. Manages assigned video projects from concept development through completion, including editing, captioning and, as needed, filming, lighting, and audio recording.

• Communications Standards, Analytics \& Recommendations

+ Serves as a subject-matter resource on internal communications practices and contributes to the development and improvement of communication processes, standards, style guides, and tools. Analyzes communication performance and engagement data to identify trends and provides recommendations to improve communication effectiveness. Advises cross-functional partners on communication practices within areas of expertise and coordinates recurring Associate communications and related communication processes.

Scope

• Staff supervision and development: No
• Decision making:

+ Exercises independent judgment in evaluating communication needs and determining appropriate messaging, content approaches, communication channels, timing, and creative solutions within established organizational guidelines. Analyzes communication effectiveness and recommends changes to communication strategies, processes, and practices. Provides subject-matter guidance and recommendations to cross-functional stakeholders regarding internal communications and multimedia content. Escalates sensitive, high-impact, or policy-related communications to appropriate leadership when necessary.

• Travel: Up to 10%
• Flex Designation: Anywhere

The anticipated salary range for this position is $65,600 – $98,300 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.
Requirements

Education and Experience

• Bachelor’s degree in Communications, Graphic Design, Digital Media, Multimedia Production, Marketing, or a related field, or an equivalent combination of relevant work experience and education, preferred.

Years of Experience

• 2+ years of experience supporting communications at a mid-to-large-sized company.
• 2+ years of video production and editing experience.
• 1+ year of SharePoint experience.
• A combination of the experience below will be considered. Candidates should bring at least four years of relevant experience overall, with demonstrated experience across communications, graphic design, multimedia production, video production and editing, and SharePoint.
• 4+ years of experience in communications, graphic design, multimedia production, or a related field preferred.
• 3+ years of professional graphic design experience.

Skills

• Strong writing, editing, and proofreading skills.
• Detail-oriented and organized, with the highest standards for quality, accuracy, relevance, and consistency of content.
• A keen sense of urgency and ability to manage a fast-paced environment, shifting priorities, and tight deadlines.
• Ability to work both autonomously and collaboratively.
• Receptive to and comfortable with regular feedback and a collaborative editing process.
• Advanced experience using Adobe Creative Cloud design tools, including Photoshop, Illustrator, and InDesign; experience with Canva or related tools is also valuable.
• Proficiency with video editing and production tools such as Adobe Premiere Pro and After Effects, with working knowledge of filming, lighting, audio capture, motion graphics, captioning, and video export standards.
• A portfolio demonstrating professional graphic design, video production, and multimedia work is required.
• Proficiency using Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint, is required.
• Proficiency with Microsoft Copilot or other AI tools is highly valued.

Physical Requirements

Corporate - Remote - General office environment requiring ability to:

• Stand, walk, sit for extended periods of time .
• Speak and listen to others in person and over the phone and video conferencing.
• Use keyboard and read from computer screen and reports.
• The ability to lift up to 15 lbs.

Safety

Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
About Harbor Freight Tools

Founded in 1977, we are a $10 billion national tool retailer with the energy, enthusiasm, and growth mindset of a Championship Team. With more than 1,600 stores across 48 states, we're continuing to grow and open new locations every month. We offer our customers more than 6,000 tools and accessories, from hand tools and generators to air and power tools, shop equipment, and automotive tools. By delivering quality and value to our customers, we've built a culture where Associates can learn, grow, and do meaningful work every day.

Communications Content Specialist - Graphic Design Exp (Remote) | Harbor Freight Tools
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