Human Resources Generalist

Human Resources Generalist
Job Summary
The Human Resources (HR) Generalist runs the daily functions of the HR department and supports the HR Business Partners and Senior HR Director. In this role, you will serve as a first point of contact for employees and managers on HR questions, administer day-to-day HR processes and records, and help keep HR programs consistent and compliant with applicable laws and company policy.
Essential Duties and Responsibilities

• Monitors the HR inbox and responds to emails in a timely manner.
• Performs routine tasks required to administer and execute human resources programs, including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Reviews and processes tickets within the internal ticketing system for employee changes.
• Verifies transfer, promotional, and rehire eligibility for internal candidates or prior employees.
• Supports onboarding and offboarding, including new-hire paperwork, I-9 and E-Verify processing, and exit activities.
• Handles administrative tasks, including but not limited to filing, assisting employees with basic information requests, and responding to unemployment claims.
• Utilizes the HRIS system to review employee information, respond to employee inquiries, and generate reports.
• Assists with reporting and auditing data.
• Assists with leave administration.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Assists with employee relations concerns and supports HR Business Partners throughout the investigation process.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains confidentiality, accuracy, and proper retention of employee records and sensitive data.
• Assists with policy review and offers guidance and interpretation for business operations.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources and employment law.
• Uses approved AI tools to support drafting, summarizing, and research, and reviews all AI-generated output for accuracy, bias, and compliance before use; does not enter confidential employee data into AI tools that are not company-approved.
• Collaborates with and supports other internal HR departments, such as Talent Acquisition, HR Operations, and Benefits, when needed.
• Partners with Legal and Compliance when needed.
• Supports HR projects and initiatives, such as open enrollment, employee engagement surveys, and policy rollouts.
• Other duties as assigned.

Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.

• Bachelor's degree in Human Resources or a related field preferred.
• Minimum of one year of human resources experience preferred.
• PHR, SHRM-CP, or similar HR certification preferred.
• Experience with the Workday HRIS platform preferred.
• Proficiency with Microsoft Office, particularly Excel, and experience with ticketing systems.
• Familiarity with AI tools and the judgment to use them responsibly and in line with company policy.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent customer service skills.
• Ability to think independently.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines and prioritize tasks.
• Strong analytical and problem-solving skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Remote and Hybrid positions require internet connectivity speeds that meet the Company's upload and download requirements.

Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees – the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.

• Medical, Dental \& Vision Insurance
• 401K (100% match for the first 3% \& 50% match for the next 2%)
• 15 days of PTO
• 7 paid Holidays
• 2 Floating holidays
• 1 Elevate Day (floating holiday)
• Pet Insurance
• Employee referral bonus program
• Teamwork: We believe in teamwork and having fun together
• Career Growth: Gain great experience to promote to higher roles

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer