Inside Sales Representative (Remote in Phoenix, AZ)

I. Job Summary

Under general supervision, conducts activities associated with closing new customers, and achieves budgeted closing and productivity goals by utilizing sound telephone based selling approaches.

This position is remote however the employee is required to reside in the greater Phoenix area based on business need.

II. Essential Duties and Responsibilities

• Generates revenue utilizing a consultative selling approach in the sale of WM services on inbound calls that are typically small and less complex accounts.
• Establishes and maintains a high level of customer satisfaction in all sales transactions.
• Consistently meets or exceeds weekly and monthly sales activity goals.
• Executes sales campaigns via outbound telephone marketing to consistently meet or exceed aggressive weekly and monthly sales activity goals.
• Attracts, generates, manages and records leads from outbound telephone marketing.
• Demonstrates excellent organizational and problem-solving skills.
• Exhibits proficient knowledge and use of personal computer and computer software applications.
• Proposes customer solutions that are compliant with appropriate local, state and federal regulations.
• Effectively uses WM sales productivity software tools (i.e., Prospect and Customer Database, Proposal Program, Pricing Tools, etc.)
• In local market activities, (a) provides weekly feedback on the number of pictures and participation rate and (b) attends Monthly Safety meetings to provide feedback to the Route Managers and Drivers.

III. Qualifications

A. Required Qualifications

• High School Diploma or GED (accredited)
• 2 years customer service experience (in addition to education requirement) and
• Internal requirements include 9-months proven success with a WM customer service focused role.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.