M
Engineering
IVR/ Contact Center Developer
MagicForce
Full-Time
Mid-Level
$104k – $114k/yr
Remote, US
Posted Today
Skills & tools
Node.jsJavaAWSRESTCI/CD
Job Description
Seeking an experienced **IVR / Contact Center Application Developer** with expertise in **Java, Spring Boot, AWS, Amazon Connect, and Genesys Cloud**. The role involves building and supporting IVR solutions, contact center applications, APIs, and cloud\-based services that enhance customer service operations.
**Required Skills**
* 10\+ years of experience in **Java Development**.
* Strong experience with **Spring Boot, REST APIs, and Microservices**.
* Hands\-on experience with **Amazon Connect and/or Genesys Cloud**.
* Experience developing **IVR and Contact Center solutions**.
* Strong knowledge of **AWS Cloud Services**.
* Experience with **Node.js**.
* API integration experience with CRMs, databases, and third\-party systems.
* Knowledge of **OAuth, JWT, and API Security**.
* Experience with **GitHub, CI/CD pipelines, and Agile/Scrum**.
* Strong troubleshooting and production support skills.
Pay: $50\.00 \- $55\.00 per hour
Expected hours: 40\.0 per week
Work Location: Remote
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