Project Coordinator I: Project Management & Client Support – (CA, AZ & MA)

Project Coordinator I: Project Management \& Client Support – (CA, AZ, \& MA)

About iQ Biosciences

iQ Biosciences (iQ) is a specialized preclinical research partner dedicated to helping drug developers ask the right questions early to generate meaningful data and make confident decisions throughout development. Since 2014, our immunology expertise, coupled with our agility, drive, and collaborative approach, has made us the partner of choice for research organizations of all sizes and across a range of therapeutic areas. iQ offers an integrated, scientist-led model that combines three core capabilities – high-quality cellular products, in vitro bioservices, and custom bioconjugation – and a commitment to being as passionate about its clients' research as they are.

About the Role

Reporting to the Senior Project Manager, the Project Coordinator I supports the successful delivery of scientific projects and contributes to inside-sales activities. This entry-level role will work closely with the Senior Project Manager and cross-functional scientific and operational teams to keep projects organized, communications timely, and client records current.

The position is designed for someone who is organized, client-focused, and wants to build a career in biotechnology project management, client services, or inside sales. Responsibilities may shift based on business needs and the employee’s strengths, interests, and demonstrated capabilities.

Key Responsibilities

• Drive project planning, execution, tracking, and closeout under the guidance of the Senior Project Manager.
• Track timelines, milestones, client materials, deliverables, action items, and follow-up needs. Surface any process gaps and identify corrective workflow processes.
• Coordinate with scientific, operational, business development, and finance teams to support timely project execution.
• Draft professional client communications and prepare proposals, project documents, and other client-facing materials.
• Coordinate internal and client meetings, including scheduling, agendas, decisions, and action items. Summarize key information in after action-reports and confirm understanding across stakeholders, utilizing background knowledge of scientific needs.
• Own invoicing, documentation review, deliverable tracking, and project closeout.
• Maintain accurate project, client, lead, and opportunity information in CRM and project-tracking systems.
• Follow up on inquiries and proposals, help qualify opportunities, and support existing client relationships.
• Develop project management training materials, tools, processes, and SOPs.
• Have ownership of projects as experience and proficiency grow.
• Provide additional project management, client service, inside sales, or administrative support based on business needs.

Required Qualifications

• Bachelor’s degree or higher in biology, immunology, or a closely related life-science field.
• Interest in progressing in project management, client account support, or inside sales role.
• At least 1–2 years of experience in a customer-facing role. Relevant experience may come from biotechnology, a contract research organization, hospitality, restaurants, or another service-oriented environment.
• Strong organization and follow-through with the ability to manage multiple priorities and deadlines.
• Confidence interacting with clients and internal stakeholders in a professional and service-oriented manner.
• Strong written and verbal communication skills

Who You Are

• Eager to learn: You are curious, receptive to feedback, and motivated to continually build your scientific and project management knowledge.
• Passionate about the science: You enjoy understanding the scientific rationale behind each project and how the work supports the client’s broader goals.
• Accountable: You take ownership of your responsibilities, follow through on commitments, and communicate early when something may affect scope, timing, or deliverables.
• Proactive: You anticipate next steps, identify potential risks or gaps, and take action before they become larger issues.
• Organized: You can manage multiple projects, priorities, timelines, and follow-up items while maintaining attention to detail.
• Detail-oriented: You consistently produce accurate, thorough work and carefully review project details, pricing, documentation, and communications before they are finalized.
• Collaborative: You work effectively with scientific, operational, business development, and finance teams to keep projects moving.
• Clear communicator: You communicate thoughtfully and professionally, adapting the level of detail for clients and internal teams.
• Adaptable: You are comfortable working in a fast-paced environment where project needs, timelines, and priorities may change.

General Information

• Full-time, exempt position.
• Candidates may be based in California, Arizona, or Massachusetts only. On-site/hybrid in Alameda, CA preferred. Remote work from California, Arizona, or Massachusetts will be considered.
• Relocation assistance: No
• Occasional travel of 10%-15% may be required for conferences, client meetings, or company activities.
• Schedule: Based on location. Must be able to overlap hours to PST operating hours. Occasional night or weekend work may be required.
• Compensation: Range $60,000 to $83,000 annually, based on location/experience.
• Benefits: Medical, dental, vision, 401(k) with employer match after the introductory period, paid holidays, PTO, EAP, life and long-term disability insurance, FSA with employer contribution, and company-provided lunch/snacks.

This job description outlines the position's primary duties and requirements. Additional responsibilities may be assigned as necessary to support the goals and objectives of the organization.