Remote Certified Medical Assistant

It is Adjuvant's vision to be the nation’s leading oncological behavioral health provider. Our mission is to inspire hope through advancing mental wellness to cancer patients, their families and caregivers. We are looking for empathetic, experienced medical professionals to come alongside us in this endeavor!

Role:

The Certified Medical Assistant is responsible for supporting patient care coordination, intake preparation, and ongoing communication with patients and providers. The Certified Medical Assistant will serve as an important liaison between patients and the clinical team, ensuring accurate documentation, timely follow-up, and an exceptional patient experience throughout the care journey.

This is a fully remote, 1099-contractor position, requiring approximately 15-20 hours per week.

Pay: $20/hour

Primary Responsibilities:

• Prepare patient charts and complete intake-related activities, including contacting patients to obtain and verify current medication lists and other pertinent health information.
• Obtain, track, and process required patient consents, forms, and documentation.
• Review incoming patient messages and route, escalate, or respond as appropriate under clinical guidance.
• Communicate with patients regarding scheduling, rescheduling, appointment logistics, and general inquiries.
• Request, receive, and organize medical records from outside providers and healthcare facilities.
• Accurately document patient information and maintain electronic health records in accordance with company policies and procedures.
• Collaborate with providers and administrative staff to ensure patients receive timely, coordinated care.
• Support Adjuvant Behavioral Health's commitment to high-quality, accessible behavioral healthcare for oncology patients, their families, and caregivers.
• Maintain confidentiality and adhere to all HIPAA, regulatory, and organizational requirements.

Minimum Qualifications:

• High School Diploma or equivalent required
• Certified Medical Assistant certification required
• At least one year of experience in a healthcare, medical office, or patient support environment.
• Experience working within an Electronic Health Record (EHR/EMR) system.

Preferred Qualifications:

• Experience supporting behavioral health, psychiatry, oncology, or telehealth practices.
• Experience communicating with patients via phone and electronic messaging platforms.
• Knowledge of healthcare documentation, patient intake processes, and medical records management.