Remote Medical Administrative Assistant – Insurance Verification

Moore Chiropractic Accident \& Injury Clinic in Huntington, West Virginia is seeking an experienced remote medical administrative assistant to take ownership of patient setup and insurance verification, helping our front desk stay focused on patients in the office.

Position: Part-time, fully remote. Starting schedule: 10 hours per week, coordinated with the office during Eastern Time business hours. Pay: $15–$20 per hour based on relevant experience.

Responsibilities

• Review completed Jotform intake forms and identify missing demographic or insurance information.
• Create and update patient accounts in ChiroFusion, accurately entering demographics and insurance details and attaching documents as directed.
• Verify eligibility and chiropractic benefits through Availity, payer portals, and insurer calls when needed. Document copays, deductibles, coinsurance, visit limits, authorization requirements, and verification reference numbers in the patient account.
• Complete verification ahead of scheduled visits and flag unresolved questions for the office manager.
• Review Office Ally claim rejections and assist with administrative corrections and follow-up under the direction of our billing specialist. Escalate coding or clinical questions to the appropriate staff member.
• Maintain a simple daily completed/pending task log and communicate clearly with the office manager.
• As time permits, assist with other administrative tasks and approved Mailchimp contact updates using the clinic's consent procedures.

Qualifications

• Prior medical office, insurance verification, or medical billing experience required; chiropractic experience strongly preferred.
• Experience with ChiroFusion and Availity strongly preferred. Familiarity with Jotform and Office Ally is a plus.
• Strong accuracy, reliable follow-through, and clear written and spoken communication.
• Ability to work independently and recognize when a question needs escalation.
• Reliable computer and internet connection, a private workspace, and willingness to follow HIPAA training, confidentiality requirements, and the clinic's secure-access procedures. Patient information must stay within approved systems.

To apply, submit your resume and briefly describe your insurance verification experience, the systems you have used, any chiropractic billing experience, and your availability during Eastern Time business hours. Do not include patient information in your application.

Pay: $15.00 - $20.00 per hour

Expected hours: 10.0 per week

Work Location: Remote