Operations & Business
Senior Regional Manager, West
Telemynd
Full-Time
Senior
$90k – $150k/yr
Remote, US
Posted Today
Job Description
About Telemynd
Telemynd is a fast\-growing tele\-behavioral health company focused on improving access to mental health care for military communities. We serve active\-duty service members, military retirees, and their dependents covered by TRICARE, as well as veterans eligible for care through Department of Veterans Affairs benefits. Telemynd has developed programs specifically for military members and their families and built a nationwide network of high\-quality providers committed to serving this community. We deliver more than 30,000 sessions to members of the military community each month and believe that expanding awareness and access can positively impact many more lives.
Position Summary
The Senior Regional Manager, West leads Telemynd’s military\-community growth strategy across the assigned Western region. This leader is responsible for expanding awareness of Telemynd’s TRICARE\- and VA\-supported services, developing strategic relationships with military and veteran community partners, and directing the West Behavioral Health Advocate (BHA) team. The role translates regional and national strategy into focused territory plans, coaches BHAs toward measurable growth, and ensures field activity reaches the people and organizations that help military members, families, retirees, and veterans access behavioral health care.
Key Responsibilities
* Lead the West region’s strategy to build awareness of Telemynd’s behavioral health services among active\-duty service members, military families, retirees, and veterans.
* Direct, coach, and support the West BHA team in developing productive local partnerships both on and off military installations.
* Recruit, hire, onboard, develop, manage, and, when necessary, separate BHA team members in accordance with Company practices.
* Establish clear regional priorities, performance expectations, territory plans, and accountability measures aligned with growth goals.
* Guide the team in building relationships with key contacts at Military Treatment Facilities, including Primary Care Managers, referral coordinators, and medical leaders who can influence access to behavioral health services.
* Support relationship development with influential installation resources, including Exceptional Family Member Programs, Morale, Welfare and Recreation or Fleet and Family programs, Key Spouse programs, chaplains, Sexual Assault Prevention and Response resources, and comparable community services.
* Help BHAs identify and engage off\-base medical practices with significant TRICARE populations, school systems, military\-support organizations, veteran groups, and government and nongovernment partners serving individuals eligible for VA Community Care.
* Develop a detailed understanding of the military and veteran communities across the region, including local access barriers, referral patterns, market opportunities, and community education needs.
* Partner with Telemynd’s marketing team to plan and support regional awareness campaigns, community events, outreach materials, and other market\-building activities.
* Use Salesforce to oversee activity tracking, territory planning, pipeline management, performance reporting, and regional forecasting.
* Analyze team activity and market results to identify opportunities, address execution gaps, and focus resources on the highest\-impact priorities.
* Partner closely with the Senior Director, Growth – Military Markets to align regional execution with broader regional and national strategies.
* Communicate regional progress, opportunities, risks, challenges, and resource needs to leadership.
* Travel throughout the assigned region as needed to coach team members, strengthen priority partnerships, and represent Telemynd within military and veteran communities.
Leadership Expectations
* Lead with sound judgment, integrity, accountability, and consistent follow\-through.
* Create clarity around priorities, goals, performance expectations, and the field activities most likely to increase access and regional growth.
* Coach a geographically distributed team in both in\-person and remote environments.
* Model a collaborative, solutions\-oriented approach and build strong partnerships across Growth, Marketing, Operations, Clinical, and other internal teams.
* Represent Telemynd professionally with military, healthcare, government, education, veteran, and community stakeholders.
* Promote a mission\-driven culture centered on improving behavioral health access for military communities.
Desired Qualifications
* Demonstrated success in regional leadership, healthcare growth, field sales, account management, community outreach, or a comparable role.
* Proven ability to lead, coach, develop, and hold a geographically distributed team accountable in both in\-person and remote environments.
* Experience building long\-term partnerships that contribute to territory growth and improved access to services.
* Strong understanding of territory planning, relationship development, pipeline management, and growth\-focused field activity.
* Goal\-oriented problem solver who is comfortable seeking out challenging situations and operating in a fast\-growing environment.
* Highly organized, process\-oriented self\-starter with the ability to manage multiple priorities, navigate ambiguity, and adjust priorities as business needs change.
* Strong written, verbal, presentation, collaboration, and relationship\-building skills.
* Ability to translate regional and national strategy into clear execution plans, team priorities, and measurable outcomes.
* Commitment to Telemynd’s mission and to improving behavioral health access for military members, their families, retirees, and veterans.
Requirements
* Three or more years of progressively responsible healthcare sales, service, growth, outreach, or account\-management experience; behavioral health experience is preferred.
* Prior experience managing or leading field\-based employees is strongly preferred.
* Military spouse, veteran, or demonstrated familiarity with military communities, TRICARE, VA benefits, and installation access requirements is preferred.
* Ability to obtain and maintain any credentials or identification required to access military installations within the assigned region.
* Ability to travel by car and air throughout the Western region as business needs require.
* Proficiency with Microsoft Office applications, Salesforce or a comparable CRM, and social media platforms.
Compensation
The position has an annual base salary of $95,000, paid in accordance with the Company’s payroll practices. The role is also eligible for a $50,000 annual commission plan, paid monthly based on targets established by the Senior Director, Growth – Military Markets.
Employment Details and Benefits
Job type: Full\-time
Work arrangement: Field\-based with regional travel
* 401(k)
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Equal Opportunity Employer
Telemynd is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind and provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status, military status, or any other characteristic protected by applicable federal, state, or local law.
Pay: $90,000\.00 \- $150,000\.00 per year
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Application Question(s):
* Do you have valid Military ID? Those that answer "No" will be automatically rejected.
Willingness to travel:
* 75% (Required)
Work Location: Remote
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