Demand Review Processor

ABOUT ETHOS \& THE OPPORTUNITY

Ethos Risk Services is a leading insurance claims investigation and medical management company focused on delivering better data, technology, and insights that help our clients make better decisions. We are continuing to invest in our technology organization and are seeking an experienced engineering leader to help scale how software is built, tested, and delivered.

Our dynamic Bill Review team is seeking a full-time Demand Review Processor (REMOTE) to accurately enter and process medical billing documents using Strata software. This position is responsible for maintaining data accuracy, following established processing guidelines, and ensuring all work is completed within required deadlines and applicable state regulations. The ideal candidate is detail-oriented, organized, and comfortable working independently in a fast-paced, deadline-driven environment.

KEY RESPONSIBILITIES

• Process Billing Documents – Accurately enter medical billing documents and related information into Strata software according to client requirements and intake instructions.
• Maintain Data Accuracy – Review entered information for completeness, accuracy, and consistency while maintaining high-quality processing standards.
• Meet Processing Deadlines – Prioritize daily workloads and complete assigned tasks within established deadlines and applicable state requirements.
• Maintain Confidentiality – Protect sensitive client, provider, and billing information in accordance with company policies and confidentiality requirements.
• Support Team Operations – Collaborate with team members to resolve processing questions, maintain workflow efficiency, and support department objectives.
• Perform Administrative Tasks – Complete additional data entry, documentation, and administrative responsibilities as assigned.

QUALIFICATIONS

Education: High school diploma or equivalent (required).

Experience \& Skills:

• Previous data entry, administrative processing, or related experience (preferred).
• Experience in medical billing, healthcare administration, or a related medical field (preferred).
• Experience using Strata software (preferred).
• Proficiency with Microsoft Office applications and general computer systems (required).
• Strong attention to detail with the ability to maintain accuracy when processing high volumes of information (required).
• Excellent organizational and time management skills with the ability to meet deadlines (required).
• Strong written and verbal communication skills (required).
• Ability to work independently and collaboratively in a remote team environment (required).
• Ability to maintain confidentiality and handle sensitive information appropriately (required).
• Familiarity with medical terminology (preferred).

WORKING AT ETHOS

This is a 100% remote U.S.-based role, offering the flexibility to work from home while remaining closely connected to a collaborative leadership team. Training will be conducted virtually in CST time zone.

Candidates must be authorized to work in the United States and must not require current or future employment sponsorship.

Benefits include:

• Paid Time Off and Sick Time
• Medical, Dental, and Vision Insurance
• Short-Term + Long-Term Disability Insurance + Life Insurance
• 401(k) Matching
• Employee Referral Bonus Program

At Ethos, you'll have the opportunity to make a meaningful impact, shape the future of our engineering organization, and help build the systems and processes that support our next stage of growth. To learn more about Ethos, visit our website*: https://ethosrisk.com/about-us/*

Ethos Risk Services is an equal opportunity employer and considers qualified applicants without regard to any characteristic protected by applicable law.