Key Account Manager

Job Overview

As a Key Account Manager, you’ll grow strategic business-to-business (B2B) relationships and help customers get lasting value from technology solutions. You’ll manage customer accounts from discovery through deal closing, combining account management, business development, and marketing coordination to meet customer needs and sales goals. This role suits a clear communicator who can navigate enterprise and corporate sales environments, build trust, and turn opportunities into durable partnerships.

Duties

• Manage key customer accounts, maintain regular client communication, and strengthen client relationships.
• Identify business development opportunities through warm calling, customer analysis, and understanding account needs.
• Present software and technology solutions, coordinate with marketing, and guide customers through technical sales discussions.
• Lead sales negotiations, address concerns, and close deals while keeping customer priorities in view.
• Track account activity and pipeline in Salesforce or other customer relationship management (CRM) and sales management systems; monitor progress toward sales goals.

Your impact: By aligning technology solutions with customer priorities, you help clients make informed decisions and support sustainable account growth.

Qualifications

• Experience in account management, B2B sales, corporate sales, or enterprise selling; technical, software, or technology sales experience is valuable.
• Demonstrated ability in sales, negotiation, deal closing, and meeting or exceeding sales goals.
• Proficiency with Salesforce or comparable CRM systems and sales management systems; able to use analysis skills to guide account plans.
• Strong communication skills, including confident client communication and relationship management.
• Leadership skills and the ability to coordinate sales and marketing efforts; experience managing customer accounts is preferred.

Pay: $74,500.00 - $89,900.00 per year

Work Location: Remote